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Director of IT

Director of IT

Req No. 
2017-3321
Job Locations 
US-CA-Mojave
Category 
Information Technology
Type 
Regular Full-Time
Classification 
Exempt

More information about this job

Who we are

The Spaceship Company (TSC) is an affiliate of Virgin Galactic as a space-system manufacturing organization. Headquartered at Mojave Air and Space Port in Mojave, California, it is building and testing a fleet of WhiteKnightTwo carrier aircraft and SpaceShipTwo reusable spaceships that, together, form Virgin Galactic’s human spaceflight system. Like many Virgin companies across the world, its team of over 350 talented and dedicated engineers, technicians and professionals are drawn together by a willingness to disrupt and challenge the status quo and deliver innovative aerospace solutions to our customers’ needs. TSC’s extensive capabilities encompass preliminary vehicle design and analysis, manufacturing, ground testing, flight testing and post-delivery support.

 

Our Values
TSC and the greater Virgin Organization have a relaxed and informal culture that encourages individuality and innovation.  You will be motivated, enterprising and enthusiastic.  Company culture is such that you need to be able to “check your ego at the door”, be a self-starter and possess a sense of humility.  You will work well under pressure and thrive on being given challenges and responsibility.  You will communicate clearly and be confident and persuasive. You will have a high level of integrity and understand the need of complete confidentiality.

 

Who You Are

TSC is seeking a hands-on Director of IT to help establish the world’s first manufacturing space-system organization. The Director of IT will work in close coordination with our sister company Virgin Galactic whose network and policy infrastructure VG shares. The Director of IT shall ensure delivery of effective IT services to all of Galactic Venture (GV) programs. They shall work with the VG-TSC Group VP of IT and company stakeholders to design, configure, document and maintain all IT-related hardware, software, peripherals security and policies for all Galactic Venture facilities. The Director of IT will also provide hands-on technical support to the implementation and test of IT systems and IT infrastructure across all locations.

 

Your Mission

  • Work with Mojave Spaceport Authority (Spaceport Facility owners) and their third party IT contractor to ensure delivery of a functional and supported IT service to the Spaceport.
  • Support selection, install, configuration and management our server networks, including Windows Server, VPN, ERP, e-mail, mobile solutions, etc. for all locations.
  • Support selection of technical (Oracle, Agile, CATIA V5, SolidWorks, and other similar systems) and non-technical (e.g., Windows 7, Office 2007 applications, antivirus, etc.) software to support operations and oversee install, maintenance and upgrades.
  • Maintain standards for IT hardware and software, and administer VG’s IT policies.
  • Be the onsite manager of connectivity, systems/data protection and ensure security and compliance through VG’s IT systems.
  • Provide effective, customer-oriented IT support for any and all tasks that includes work station set-up, IT help desk, IP phone systems, TSC/VG’s website, etc.
  • Configure, deploy, fix, and/or provide troubleshooting support according to company standards and procedures for the following hardware and associated software.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Qualify, select and oversee vendors and service agreements for support and hardware, such as large scale plotter, security system, printers, copiers, fax, scanners, etc.

What you bring

  • BS/BA Degree in Computer Science, Information Technology, Computer Engineering, Information System Management, trade school program or related is required.
  • Minimum of 7+ years of relevant IT Manager/Director experience is required.
  • 10-20% travel to other US Galactic offices is required.
  • Proven leadership and hands-on experience supporting IT in technical R&D or operational (preferably aviation or aerospace) organization.
  • Must have the ability to support project and production teams with all IT related activities.
  • Experience actively managing internal networks through the use of servers and network devices to add functionality and security to the workplace.
  • Ability to plan, implement, manage and maintain a network including the building infrastructure, network hardware and user computers and software.
  • In depth and hands on experience with a Windows based office infrastructure, and knowledge of relevant software packages in a multi-server based environment.
  • Possess the skills to manage remote and onsite exchange email systems integrated with MS Exchange Server, MS Outlook and mobile devices.
  • Experience with IP and Digital phone system in an office environment.
  • Successful experience with setting hardware requirements based on software needs of others.
  • Excellent interpersonal skills complemented by strategic thinking, negotiation and third party contract management skills.
  • Proven troubleshooting, problem-solving, and effective communication skills, with the ability to remain calm under pressure while working in a fast paced, start-up environment. 
  • Industry certifications like Microsoft MCSA, MCSE, MCITP, Red Hat RHCE, Novell CNA, CNE, Cisco CCNA, CompTIA's A+ or Network+, Sun Certified SCNA, Linux Professional Institute, etc. are a huge plus.

 

 

ITAR Requirements

To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR §120.15) or eligible to obtain the required authorizations from the U.S. Department of State.

 

The Spaceship Company is an Equal Opportunity Employer; employment with The Spaceship Company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.

 

 

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